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Service Management Strategy and Leadership in Service Business by Richard Normann

By: Material type: TextTextPublication details: John Wiley & Sons, Ltd. 2000 Chichester Edition: 3rd edDescription: xix, 234 pages; 23 cmISBN:
  • 0-471-49439-9
DDC classification:
  • GR/338.4068/N78/2000
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Holdings
Item type Current library Call number Status Date due Barcode
Books Books NORSU Dumaguete (Main Campus) GR 338.4068 N78 2000 (Browse shelf(Opens below)) Available NORSU000019493

includes references and index

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