| 000 | 00480nam a2200193Ia 4500 | ||
|---|---|---|---|
| 003 | NORSU | ||
| 005 | 20240704062655.0 | ||
| 008 | 240214s9999 xx 000 0 und d | ||
| 020 | _a978-1-4390-4022-5 | ||
| 040 |
_aNORSU-Dum _cNORSU-Dum |
||
| 082 | _a338.8871 K72 2010 | ||
| 100 | _aDonna Knapp | ||
| 245 | 2 | _aA guide to service desk concepts | |
| 260 |
_bCourse Tech. _c2010 |
||
| 500 | _aIncludes Glossary and Index | ||
| 942 |
_cBK _2ddc |
||
| 942 | _2ddc | ||
| 999 |
_c6074 _d6074 |
||