000 00348nam a2200133Ia 4500
008 230627s9999 xx 000 0 und d
040 _aNORSU-Sia
_cNORSU-Sia
082 _a651.8 B167
100 _aBadjao, Grayfield T.
245 0 _aFront Office Operations: A Guide to Effective Customer Service
260 _c2020
300 _a334
999 _c3429
_d3429