| 000 | 00531nam a2200205Ia 4500 | ||
|---|---|---|---|
| 003 | NORSU | ||
| 005 | 20240710004634.0 | ||
| 008 | 240215s9999 xx 000 0 und d | ||
| 020 | _a1-56052-523-1 | ||
| 040 |
_aNORSU-Dum _cNORSU-Dum |
||
| 082 | _a658.812/Sc3/2000 | ||
| 100 | _aScott, Dru | ||
| 245 | 0 |
_aCustomer Satisfaction _cby Dru Scott |
|
| 250 | _a3rd ed. | ||
| 260 |
_bCrisp Learning _c2000 _aUnited States of America |
||
| 300 | _aviii, 118 pages; 25 cm. | ||
| 942 |
_cBK _2ddc |
||
| 942 |
_2ddc _cBK |
||
| 999 |
_c21962 _d21962 |
||