000 00588nam a2200205Ia 4500
003 NORSU
005 20240403015740.0
008 240215s9999 xx 000 0 und d
020 _a978-81-261-5055-7
040 _aNORSU-Dum
_cNORSU-Dum
082 _a387.542 Si6 2012
100 _aSinha, Nalin
245 0 _aService Quality Management in Cruise Industry
_cBy Nalin Sinha
260 _bAnmol Publications
_c2012
_aNew Delhi
300 _aviii, 256 pages, 23 cm.
500 _aincludes bibliographic references and index
942 _cBK
_2ddc
942 _2ddc
_cBK
999 _c18727
_d18727