000 00594nam a2200217Ia 4500
003 NORSU
005 20240315002901.0
008 240215s9999 xx 000 0 und d
020 _a 978-0-13-017396-6
040 _aNORSU-Dum
_cNORSU-Dum
082 _a338.47068 Se6 2000
100 _a Haksever, Cengiz. et al.
245 0 _aService Management And Operation
_cBy Cengiz Haksever . et al.
250 _aSecond Edition
260 _b Prentice-Hall, Inc.
_c2000
300 _axx, 583 pages, 25 cm.
500 _ainclude index
942 _cBK
_2ddc
942 _2ddc
_cBK
999 _c17944
_d17944