| 000 | 00633nam a2200217Ia 4500 | ||
|---|---|---|---|
| 003 | NORSU | ||
| 005 | 20240314094222.0 | ||
| 008 | 240215s9999 xx 000 0 und d | ||
| 020 | _a0-471-49439-9 | ||
| 040 |
_aNORSU-Dum _cNORSU-Dum |
||
| 082 | _a338.4068 N78 2000 | ||
| 100 | _aNormann, Richard | ||
| 245 | 0 |
_aService Management : Strategy and Leadership in Service Business _cBy Richard Normann |
|
| 250 | _aThird Edition | ||
| 260 |
_b Wiley _c2000 _aChichester |
||
| 300 | _aviii, 234 pages, 23 cm. | ||
| 500 | _aincludes bibliographic references and index | ||
| 942 |
_cBK _2ddc |
||
| 942 |
_2ddc _cBK |
||
| 999 |
_c17939 _d17939 |
||