| 000 | 00627nam a2200205Ia 4500 | ||
|---|---|---|---|
| 003 | NORSU | ||
| 005 | 20240314093849.0 | ||
| 008 | 240215s9999 xx 000 0 und d | ||
| 020 | _a0-7172-9740-3 | ||
| 040 |
_aNORSU-Dum _cNORSU-Dum |
||
| 082 | _a338.4 P29 | ||
| 100 | _aPayne, Shelia | ||
| 245 | 0 |
_aDelivering Customer Services : How to win a competitive edge through managing customer relationships successfully _cBy Sheila Payne |
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| 260 |
_bGrolier International _c2000 |
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| 300 | _a188 pages, 24 cm. | ||
| 500 | _aincludes appendix, glossary and index | ||
| 942 |
_cBK _2ddc |
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| 942 |
_2ddc _cBK |
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| 999 |
_c17938 _d17938 |
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