000 00575nam a2200217Ia 4500
003 NORSU
005 20240508013759.0
008 240215s9999 xx 000 0 und d
020 _a978-0-273-67353-8
040 _aNORSU-Dum
_cNORSU-Dum
082 _a388.47068/Se7
100 _aBart Van Looy
245 0 _aServices management
_cedited by Bart Van Looy
250 _a2nd ed.
260 _bMacmillan
_c2003
_aHarlow, England
300 _axxvi, 529 pages; 25 cm.
500 _aincludes appendix and index
942 _cBK
_2ddc
942 _2ddc
_cBK
999 _c14955
_d14955