| 000 | 00631nam a2200217Ia 4500 | ||
|---|---|---|---|
| 003 | NORSU | ||
| 005 | 20240418072428.0 | ||
| 008 | 240215s9999 xx 000 0 und d | ||
| 020 | _a0-471-49439-9 | ||
| 040 |
_aNORSU-Dum _cNORSU-Dum |
||
| 082 | _aGR/338.4068/N78/2000 | ||
| 100 | _aNormann, Richard | ||
| 245 | 0 |
_aService Management Strategy and Leadership in Service Business _cby Richard Normann |
|
| 250 | _a3rd ed. | ||
| 260 |
_bJohn Wiley & Sons, Ltd. _c2000 _aChichester |
||
| 300 | _axix, 234 pages; 23 cm. | ||
| 500 | _aincludes references and index | ||
| 942 |
_cBK _2ddc |
||
| 942 |
_2ddc _cBK |
||
| 999 |
_c13668 _d13668 |
||