00619nam a2200181Ia 4500003000600000005001700006008004100023020001500064040002500079082002100104100002300125245003000148260004200178500005100220942001200271952013900283999001500422NORSU20240730054707.0240214s9999    xx            000 0 und d  a0910627525  aNORSU-DumcNORSU-Dum  a658.812 B56 2006  aBlacharski, Dan W. 0aSuperior Customer Service  bAtlantic Publishing Group, Inc.c2006  aIncludes bibliographical references and index.  2ddccBK  00102ddc4070aNORSU-DumbNORSU-DumcRESd2024-02-14i35503l0oRes 658.812 B56 2006pNORSU000013623r2024-02-14tc1w2024-02-14yBK  c8746d8746