00356nam a2200145Ia 4500003000600000005001700006008004100023020002200064040002500086082001900111100002000130245002300150260001800173500001900191NORSU20240730030229.0240214s9999    xx            000 0 und d  a978-0-324-65471-4  aNORSU-DumcNORSU-Dum  a658.5 W76 2008  aWisner, Joel D. 0aProcess Management  bThomsonc2008  aincludes index