P.S. Perkins <br/><br/>
The ART and SCIENCE of Communication: Tools for Effective Communication in the Workplace 

 -  John Wiley & Sons, Inc.  2008 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>978-0-470-24759-4 
<br/><br/><label>Dewey Class. No.: </label>651.7 P41 2008