Susan H. Cooperman <br/><br/>
PROFESSIONAL OFFICE PROCEDURES 

 - Fifth Edition 
 -  Pearson Education, Inc.  2009 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>978-0-13-515664-3 
<br/><br/><label>Dewey Class. No.: </label>651.02373 C78 2009