00371nam a2200145Ia 4500003000600000005001700006008004100023020001800064040002500082082001700107100002200124245002500146260002200171500003200193NORSU20240711005443.0240214s9999 xx 000 0 und d a0-07-110108-0 aNORSU-DumcNORSU-Dum a381 J64 2008 aJohnston, Mark W. 0aRelationship selling bMcGraw Hillc2008 aincludes glossary and index