Owen, Tim <br/><br/>
Success at the enquiry desk 
by Owen, Tim Buckley 
 - 5th.ed 
 - London  Facet Pub.  2006 
 - xx,134pages; 23cm. 
<br/><br/> Includes Index 
<br/><br/><label>ISBN: </label>1-85604-600-1 
<br/><br/><label>Dewey Class. No.: </label>025.52/Ow2/2006