00299nam a2200097Ia 4500008004100000020001800041040002500059082002500084245005800109260003400167240819s9999    xx            000 0 und d  a9781984659552  aNORSU-DumcNORSU-Dum  aRes/658.4063/Q2/2022 0aQuality service management in tourism and hospitality  bNew York: 3G E-learningc2022