Goetsch, David L. <br/><br/>
Total Quality Handbook 
by David L. Goetsch 
 - New Jersey  Upper Saddle River   2001 
 - viii, 278 pages ;  27 cm. 
<br/><br/> Includes Index. 
<br/><br/><label>ISBN: </label>0-13-027262-0 
<br/><br/><label>Dewey Class. No.: </label>R/658.4013/G55/2001