Walkip, Renee P. <br/><br/>
Selling to Anyone over the Phone 
by Renee P. Walkip 
 - 2nd ed. 
 - New York  AMACOM  2011 
 - xiv, 210 pages; 23 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>978-0-8144-1483-5 
<br/><br/><label>Dewey Class. No.: </label>658.872/W15/2011