00668nam a2200205Ia 4500003000600000005001700006008004100023020001800064040002500082082002100107100001500128245004000143250001200183260005100195300002800246942001200274942001200286952014700298999001700445NORSU20240710004634.0240215s9999    xx            000 0 und d  a1-56052-523-1  aNORSU-DumcNORSU-Dum  a658.812/Sc3/2000  aScott, Dru 0aCustomer Satisfactioncby Dru Scott  a3rd ed.  bCrisp Learningc2000aUnited States of America  aviii, 118 pages; 25 cm.  cBK2ddc  2ddccBK  00102ddc4070aNORSU-DumbNORSU-DumcCIRCULATION SECTIONd2024-02-15i32180l0o658.812/Sc3/2000pNORSU000024987r2024-02-15w2024-02-15yBK  c21962d21962