00558nam a2200205Ia 4500 NORSU 20240710011557.0 240215s9999 xx 000 0 und d 978-0-470-83549-4 NORSU-Dum NORSU-Dum 658.812/B45 Bergevin, Real Call Center For Dummies by Real Bergevin John Wiley & Sons Canada, Ltd. 2005 Mississauga, Ontario xx, 362 pages; 23 cm. Includes index. BK ddc ddc BK 0 0 ddc 0 0 NORSU-Dum NORSU-Dum CIRCULATION SECTION 2024-02-15 41064 0 658.812/B45 NORSU000024986 2024-02-15 2024-02-15 BK 21959 21959