00429nam a2200157Ia 4500003000600000005001700006008004100023020001800064040002500082082001500107100001800122245004500140260004100185300002500226500002000251NORSU20240704082412.0240215s9999 xx 000 0 und d a0-7248-1193-1 aNORSU-DumcNORSU-Dum a651.73/C62 aClynes, Geoff 0aTelephone Skill Buildercby Geoff Clynes bPrentice-Hall, Inc.c1992aAustralia ax, 148 pages; 24 cm. aIncludes index.