@book{20252,
	author = {Carter, Pamela J. & Lewsen, Susan},
	title = {Lippincott's Textbook  for Nursing Assistants: A Humanistic Approach to Caregiving},
	publisher = {Lippincott Williams & Wilkins},
	year = {2005},
	address = {Philadelphia},
	note = {includes glossary & index}
}