00308nam a2200109Ia 4500008004100000022001900041040002500060082001700085100002100102245003700123260003800160240215s9999 xx 000 0 und d a 0-521-78389-5 aNORSU-DumcNORSU-Dum a418/G19/2002 a Barbara Garside 0aEssential telephoning in english b Cambridge University Pressc2002