00489nam a2200157Ia 4500003000600000005001700006008004100023020002200064040002500086082002100111100001700132245006600149260004000215300002800255500004800283NORSU20240403015740.0240215s9999    xx            000 0 und d  a978-81-261-5055-7  aNORSU-DumcNORSU-Dum  a387.542 Si6 2012  aSinha, Nalin 0aService Quality Management in Cruise IndustrycBy Nalin Sinha  bAnmol Publicationsc2012aNew Delhi  aviii, 256 pages, 23 cm.  aincludes bibliographic references and index