Sinha, Nalin <br/><br/>
Service Quality Management in Cruise Industry 
By Nalin Sinha 
 - New Delhi  Anmol Publications  2012 
 - viii, 256 pages, 23 cm. 
<br/><br/> includes bibliographic references and index 
<br/><br/><label>ISBN: </label>978-81-261-5055-7 
<br/><br/><label>Dewey Class. No.: </label>387.542 Si6 2012