00762nam a2200217Ia 4500003000600000005001700006008004100023020001800064040002500082082002200107100002300129245008900152250001800241260002900259300002800288500004800316942001200364942001200376952013900388999001700527NORSU20240314094222.0240215s9999    xx            000 0 und d  a0-471-49439-9  aNORSU-DumcNORSU-Dum  a338.4068 N78 2000  aNormann,  Richard  0aService Management : Strategy and Leadership in Service BusinesscBy Richard Normann  aThird Edition  b Wileyc2000aChichester  aviii, 234 pages, 23 cm.  aincludes bibliographic references and index  cBK2ddc  2ddccBK  00102ddc4070aNORSU-DumbNORSU-DumcCIRCd2024-02-15i27740l0oCirc. 338.4068 N78 2000pNORSU000011040r2024-02-15w2024-02-15yBK  c17939d17939