Evans, David R., Hearn, Margaret T. & Ivey, Allen E. Essential Interviewing A Programmed Approach to Effective Communication By: David R. Evans, Margaret T. Hearn & Allen E. Ivey - Pacific Grove, California Brook/Cole 1993 - ix, 270 pages, 24 cm. Includes index ISBN: 0-534-16020-4 Subjects--Topical Terms: Interviewing-Programmed InstructionInterpersonal communication-Programmed Instruction Dewey Class. No.: 158.39 Es2