00286nam a2200109Ia 4500008004100000040002500041082001400066100002100080245003200101260003200133300001100165230627s9999 xx 000 0 und d aNORSU-SiacNORSU-Sia a302.2 P31 aPearson, Judy C. 0aHuman communication et al.  bMcGraw-Hill Companiesc2003 a564 p.