Laudon, Kenneth C. , Traver, Carol Guercio & Laudon Jane P. Information Technology Concept and Issues By Kenneth C. Laudon, Carol Guercio & Jane P. Laudon - Second Edition - Cambridge Course Technology 1997 - xvii,312 pages, 24 cm. include index ISBN: 0-7600-4913 Dewey Class. No.: 004 L36 1997