00575nam a2200217Ia 4500 NORSU 20240508013759.0 240215s9999 xx 000 0 und d 978-0-273-67353-8 NORSU-Dum NORSU-Dum 388.47068/Se7 Bart Van Looy Services management edited by Bart Van Looy 2nd ed. Macmillan 2003 Harlow, England xxvi, 529 pages; 25 cm. includes appendix and index BK ddc ddc BK 0 0 ddc 0 0 NORSU-Dum NORSU-Dum WBT SECTION 2024-02-15 40369 0 388.47068 Se7 NORSU000018191 2024-02-15 2024-02-15 BK 14955 14955