Evans, James R. <br/><br/>
Production/Operations Management: Quality, Performance, and Value 

 -  West Publishing Company  1997 
 - xviii, !-12 pages; 26cm 
<br/><br/><label>ISBN: </label>0-314-06247-5 
<br/><br/><label>Dewey Class. No.: </label>GR/658.5/Ev1