Shockley-Zalabak, Pamela <br/><br/>
Fundamentals of Organizational Communication: Knowledge, Sensitivity, Skills, Values 

 - 5th Ed. 
 - Boston  Allyn & Bacon  2002 
 - xvi, 496 pages; 24cm. 
<br/><br/> Includes Appendix and Index 
<br/><br/><label>ISBN: </label>0-205-34076-8 
<br/><br/><label>Dewey Class. No.: </label>GR/658.45/Sh7/2002