00530nam a2200169Ia 4500003000600000005001700006008004100023020001800064040002500082082002500107100002000132245007800152250001200230260005500242300002600297500003700323NORSU20240402012611.0240215s9999    xx            000 0 und d  a0-324-01276-4  aNORSU-DumcNORSU-Dum  aGR/658.4013/Ev1/2000  aEvans, James R. 0aTotal Quality: Management, Organization, and Strategycby James R. Evans   a2nd ed.  bSouth-Western College Publishingc2000aAustralia   avii, 376 pages; 23cm.  aincludes bibliography and index