O’Malley, Michael N. Creating Commitment: How to Attract and Retain Talented Employees by Building Relationships That Last by Michael O'Malley - New York John Wiley & Sons, Inc. 2000 - xi, 259 pages; 23 cm. includes notes and index ISBN: 0-471-35897-5 Dewey Class. No.: GR/658.31244/Om1/2000