Hybels, Saundra <br/><br/>
Communicating Effectively 

 - Fourth Ed. 
 - New York  McGraw-Hill, Inc.  1995 
 - xxi, 485 pages; 23 cm. 
<br/><br/> includes bibliographical refences. 
<br/><br/><label>ISBN: </label>0-07-016755-9 
<br/><br/><label>Dewey Class. No.: </label>GR/302.2242/H99