How to Recognize good policing

Includes bibliographical references and index.

Part I. Policing and Evaluation Research: Overview. – 1. The changing role of the police: assessing the current transition to community policing / Dennis P. Rosenbaum. – 2. Tailor-made policing: a conceptual investigation / Jean-Paul Brodeur. Part II. Issues in Performance Assessment. – 3. Process or product? : problems of assessing individual police performance / Robert Reiner. – 4. Evaluating service delivery of police agencies: suggestions for focus and strategy / Jerome E. McElry. – 5. Community participation and community policing / Wesley Skogan. – 6. Police and public involvement in the delivery of community policing / Trevor Bennett. – 7. Evaluating satisfaction / Vincent F. Sacco. Part III. Issues in Organizational Change. – 8. Evaluating planned change strategies in modern law enforcement: implementing community-based policing / Jack R. Greene. – 9. Community policing and police organizational structure / Stephen D. Mastrofski. Part IV. Perspectives and Conclusions. – 10. Late modernity, governance, and policing / Les Johnston. – The assessment of police performance: conclusions / Jean-Paul Brodeur

The articles in this collection suggest approaches to the evaluation of the performance (implementation) and impact (outcome) of police services as they adopt community and problem-oriented policing approaches. They also look at the obstacles, problems and concerns impacting reform. Part I provides a general overview of community and problem-oriented policing. Part II addresses issues in the assessment of police performance. Part III looks at organizational change, including an assessment of the consequences to be expected when implementing some basic elements: delayerization, professionalism, democratization, and service integration