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Service Management : Strategy and Leadership in Service Business By Richard Normann

By: Material type: TextTextPublication details: Wiley 2000 ChichesterEdition: Third EditionDescription: viii, 234 pages, 23 cmISBN:
  • 0-471-49439-9
DDC classification:
  • 338.4068 N78 2000
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Item type Current library Call number Status Date due Barcode
Books Books NORSU Dumaguete (Main Campus) Circulation Section Circ. 338.4068 N78 2000 (Browse shelf(Opens below)) Available NORSU000011040

includes bibliographic references and index

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