A guide to service desk concepts
Donna Knapp
A guide to service desk concepts - Course Tech. 2010
Includes Glossary and Index
978-1-4390-4022-5
338.8871 K72 2010
A guide to service desk concepts - Course Tech. 2010
Includes Glossary and Index
978-1-4390-4022-5
338.8871 K72 2010
