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Customer Servivce: A Practical Approach/2nd

Harris, Elaine K.

Customer Servivce: A Practical Approach/2nd by Elaine K. Harris - 2nd ed. - New Jersey Prentice-Hall, Inc. 2000 - xii, 148 pages; 25 cm.

Includes index.

ISBN: 0-13-082665-0

Dewey Class. No.: 658.812/H24/2000

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